Manage or cancel your subscription
Your billing is fully in your control. You can update your card, cancel, pause for a while, or come back whenever you like.
Manage billing in the Stripe customer portal
Tradestacker uses Stripe for billing, so payment and invoice management happen in Stripe's secure customer portal.
- Open your subscription settings.
- Click to open the billing portal (or billing history) — this launches the Stripe customer portal.
- From there you can update your payment method, view past invoices, and manage your plan.
Cancel your subscription
When you cancel, your Premium access stays active until the end of your current billing period — you keep everything you've paid for until then, and you won't be charged again.
As you start a cancellation, Tradestacker may offer you a couple of alternatives so you don't have to leave:
- Pause instead — pause your subscription for 1, 2, or 3 months. No charges while you're paused, and your trades, notes, and journal stay safe. Billing resumes automatically afterward.
- Retention offer — in some cases you'll be offered 15% off for 3 months to stick around. The discount applies automatically to your next three bills.
If you'd rather still cancel, just continue through the flow. Your data isn't deleted — it's waiting for you if you come back.
💡 Tip: Want a copy of your data before any changes? Export a backup first — see Export your data.
Resubscribe
Changed your mind? You can upgrade again anytime from the pricing / upgrade screen — see Upgrade to Premium. If you paused, your plan resumes on its own when the pause ends.
Refunds and billing questions
For refunds or any billing question we haven't covered, email support@tradestacker.co — see Billing and refunds.