Billing and refunds
Questions about a charge, a cancellation, or a refund? Here's how Tradestacker billing works and how to reach us.
Manage your billing
Tradestacker uses Stripe for payments. You can update your card, view invoices, and manage your plan from the Stripe customer portal, which you open from your subscription settings. Full steps are in Manage or cancel your subscription.
How cancellation timing works
When you cancel Premium, your access stays active until the end of your current billing period. You won't be charged again, and you keep everything you've paid for until that date. After it passes, your account moves to Free — your data stays put.
💡 Tip: Before canceling, you may be offered the option to pause for 1–3 months or take a 15% off for 3 months retention offer instead. See Manage or cancel your subscription.
Pricing reminder
- Monthly — $14.99/month
- Yearly — $9.99/month billed yearly ($119.88/year, saving $59.88)
Refund and billing questions
For refund requests, duplicate charges, or anything billing-related we haven't covered, email support@tradestacker.co with your account email and we'll sort it out.
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Still stuck? Email support@tradestacker.co and we'll help.