Frequently asked questions
The questions we hear most, answered in one place. If yours isn't here, the rest of this collection or our support team can help.
Is my data private?
Yes. Your trades, notes, and account data are yours. You can export a full copy anytime from Settings → Export Data, and you can ask us to delete your account and data whenever you like — see Delete your account or data.
Does Tradestacker work on mobile?
Yes — Tradestacker runs in your browser and works across your devices. Sign in with the same account on your phone, tablet, and computer, and your data syncs everywhere. See Data not syncing if something looks out of date.
Which markets and instruments are supported?
Tradestacker supports the markets most active traders use:
- Stocks
- Options
- Futures
- Forex
- Crypto
- CFDs
For futures and forex, make sure your symbol's point value and tick size are set correctly so P&L calculates right — see Import problems.
Do I need to connect a broker?
No. You can log trades manually or import a CSV from your broker — no connection required. Automatic broker sync is coming soon, but it's optional; you'll always be able to add trades by hand or by import.
Is there a free trial?
There's no trial countdown because Free is free forever. You get 10 trades, 10 notebook entries, 1 trading account, and 1 indicator creation, plus the full dashboard and analytics. Upgrade to Premium whenever you're ready — see Free vs Premium.
What does Premium cost?
$14.99/month, or $9.99/month billed yearly ($119.88/year, saving $59.88). See Upgrade to Premium.
Who is Nova?
Nova is your AI trading co-pilot. He reads your trade data and gives you coaching, patterns, and answers to your questions — a Premium feature. See Nova or the Indicator Creator isn't responding if he stalls.
How do I contact support?
Email support@tradestacker.co anytime. Premium members get priority support.
Related articles
Still stuck? Email support@tradestacker.co and we'll help.